Terms and Conditions

For Cancel/Return any order, please email to: hello@pupaestudio.com

SHIPPING 

• Free shipping
• Product are shipped from our warehouse within 2 to 7 working days.   
• You will receive order tracking number as soon as we ship your order.

RETURNS/EXCHANGE 

• We have 7 days return policy.
• Please ensure that the products you return are unused, unworn and the original tags are intact. Please take good and reasonable care of the products whilst in your possession, and where possible original boxes, instructions/documents and wrappings should be retained and used for the return of the products.
• International orders are not eligible for return.
• Refunds are initiated in your bank account within 5-10 Working days of product receipt.
• Exchange and Return is available. 
• Exchange only available for products for orders about 699

COUPONS AND VOUCHERS

• It is at Pupae Studio’s discretion to send out promotional coupons and gift vouchers. Users can be disqualified under the terms for sending out Coupons and Vouchers.
• Coupons and Gift Vouchers will be disabled in the event of Sale promotions or End of Season Sale. However, any coupons available with user can be used post the Sale promotion and End of Season Sale gets over.
• Any use of Coupon and Vouchers are governed by Pupae Studio  and can be withdrawn any time.